The fee is collected from the beneficiary’s monthly Social Security and/or Supplemental Security Income (SSI) benefits.
Individuals who serve as payees are not allowed to collect a fee for performing payee services.
In addition, your organization must:
Your organization must complete a form SSA-445, Application to Collect a Fee for Payee Services and submit the form with the supporting documentation to your local Social Security office.
The SSA-445 asks for:
You must receive written authorization from SSA before you collect a fee.
The Social Security Independence and Programs Improvement Act of 1994 (P.L.103-296) limits the fee amount qualified organizations may collect for providing representative payee services. The fee amount is subject to an increase in December by the same percentage as the cost-of-living adjustment (COLA), however the FFS organization may not collect the increased fee until the January payment.
Beginning January 2024, FFS organizations may collect a fee of up to 10 percent of the total monthly benefits from beneficiaries, up to a maximum of $54 per month. FFS organizations may collect a fee up to 10 percent of the total monthly benefits , up to a maximum of $100 per month, from beneficiaries entitled to disability benefits that have a drug addiction and/or alcoholism condition. SSA must authorize the higher $100 fee.
Your organization can charge the beneficiary a fee for any month in which:
An organization that has been authorized as a FFS payee cannot collect a fee from a beneficiary if any of the following apply:
No, a FFS organization cannot be reimbursed for overhead expenses (business operating expenses) such as office equipment, supplies, photocopying, postage, etc. These types of expenses are included in the fee collected from the beneficiary for representative payee services.
Representatives from SSA will visit you six months after you are authorized as a FFS payee to make sure you understand your new responsibilities. SSA will also conduct annual certifications and site visits to be sure you continue to meet our FFS qualifications. SSA will contact you by telephone and send your organization a letter prior to our visit. You are also required to complete an annual accounting report for each beneficiary you serve showing us how you spent and saved their funds.
You may continue to find the answers to many of your questions about the Representative Payee Program at www.socialsecurity.gov/payee . You may call our toll-free telephone number, 1-800-772-1213 (for the deaf or hard of hearing, call our TTY number, 1-800-325-0778). We can answer specific questions and provide information by automated phone service 24 hours a day.
We treat all calls confidentially. We also want to make sure you receive accurate and courteous service. That is why we have a second Social Security representative monitor some telephone calls.
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